In each stadium and for all matches, FIFA is offering a dedicated allocation of tickets for purchase by disabled people and people with limited mobility.
There are four types of Accessibility Tickets:
Wheelchair User Ticket: available for users of wheelchairs and mobility scooters designed for the transportation of disabled people and people with limited mobility. Please note that such users must bring their own manual or electric wheelchairs as they will not be provided at the stadium. Spectators with a Wheelchair Ticket will be permitted to enter the stadium with a manual or electric wheelchair or a mobility scooter. For safety and security reasons, manual or electric wheelchairs and mobility scooters need to fulfil certain basic requirements: they can have 3-4 wheels; the maximum dimensions are 80cm in width and 130cm in length; the maximum turning radius is 90cm; the maximum turning width is 150cm; and their maximum speed must not be above 6km/h.
Easy Access Amenity Ticket: This type of seat is available for disabled people or people with limited mobility who do not use wheelchairs but may be unable to bend their knees or need more room to access their seat, using a walking aid or crutches. Amenity seats also provide extra space for disabled people with assistance dogs. Whenever possible, these seats have minimal step-access.
Easy Access Standard Ticket: ticket for disabled people or people with limited mobility do not need a wheelchair user place but require seating with minimal step-access that is close to accessible amenities (e.g. accessible toilets).
Easy Access Extra-Width Ticket: ticket for people (adult over 18 years of age) with a minimum body mass index (BMI) of 40kg/m².
Should your type of disability not be included in the description of our Accessibility Tickets, please visit the “Accessibility Tickets” section in our FAQ portal for further details.
Successful applicants for Accessibility Tickets in the types “Wheelchair User”, “Easy Access Standard” and “Easy Access Amenity” will be offered one additional ticket for free for a companion to assist and accompany them at the match. The companion must be able to provide all necessary assistance to the Accessibility Ticket holder. The companion will be seated as close as possible to the Accessibility Ticket holder; however, the exact location of the extra seat cannot be guaranteed. FIFA Ticketing cannot ensure that the seat for the companion will be immediately adjacent to that of the Accessibility Ticket holder.
Customers applying for Easy Access Extra-Width Tickets are not entitled to request a complimentary ticket for a companion.
All Accessibility Ticket applicants may apply online using the FIFA World Cup Qatar 2022™ ticketing portal during the specified sales phases. All customers applying for or purchasing Accessibility Tickets must provide proof of eligibility to prove that they are eligible to purchase them. Please make sure you can upload your proof of eligibility (“PoE”) as you will be asked for it during the ticket application process. Your eligibility will be verified by a dedicated team.
For Wheelchair Tickets, Easy Access Standard or Easy Access Amenity Tickets, the following documents providing proof of eligibility are accepted (please note that permits for accessible parking will not be accepted as valid proof):
Qatari customers: certificate of degree of disability or a medical certificate
International customers: medical certificate or proof that is commonly and widely accepted in the customer’s country of residence
For Easy Access Extra-Width Tickets, only this proof of eligibility document will be accepted:
Qatari and international customers: a signed doctor’s note stating the customer’s BMI will be required. The minimum BMI to be eligible for an Easy Access Extra-Width Ticket is 40kg/m²
Please note that Accessibility Ticket categories will be available for purchase in all ticket products, such as Individual Match Tickets, Team Specific Ticket Series and Four-Stadium Ticket Series.
Please be respectful to other fans and only apply for these tickets if you truly require them. They are limited in number due to stadium configuration.
For further ticketing information and updates on the FIFA World Cup Qatar 2022™, please visit FIFA.com/tickets regularly.
The random selection draw sales period of Sales Phase (1) started on 19 January 2022 and finished on 8 February 2022. Ticket applicants who have been allocated tickets based on the ticket applications submitted during this random selection draw sales period MUST PAY FOR THEIR TICKETS AS EARLY AS POSSIBLE, FROM 11:00 CET/13:00 DOHA TIME ON 8 MARCH 2022 AND BY NO LATER THAN 11:00 CET/13:00 DOHA TIME ON 21 MARCH 2022. After 11:00 CET/13:00 Doha time on 21 March 2022, no further payments will be accepted and ticket applications for which full payment has not been received will be cancelled in their entirety.
It is NOT currently possible to apply for tickets; fans can only pay for the tickets allocated to them in relation to successful or partially successful ticket applications submitted during the random selection draw sales period that finished on 8 February 2022.
Ticket applicants are invited to check the details and status of their ticket applications by accessing their FIFA ticketing account.
Please note it is the responsibility of ticket applicants to check the details and status of the ticket applications submitted during any random selection draw sales period for FIFA World Cup Qatar 2022™ tickets.